Monday, March 16, 2009

Fixing Adobe Media Encoder Export Failure in Premiere Pro CS4 on Windows

I had been struggling to find a solution to the problem in Adobe Premiere Pro CS4 were the Media Encoder fails to export any video. I read lots of forums and posts to fix this issue with no luck until today. I found an adobe forum that had the solution. Apparently the issue occurs when you have already had a previous install of Premiere Pro CS3 and then install Premiere Pro CS4. Then Uninstalling the CS3 version messes up the CS4 install. I was really frustrated since we had just paid a lot of money for this supposedly better version of the application. Well, after doing much research I finally found the answer here http://www.adobeforums.com/webx/.59b6d73a and it’s down a ways on the page but basically here are the instructions to fixing this really stupid but frustrating problem.

Steps to fixing the Premiere Pro CS4 and Media Encoder issues:

1. Open a Windows Explorer window and navigate to the folder that contains "dynamiclinkmanager.exe" – (C:\Program Files\Common Files\Adobe\dynamiclink)
2. Open a second Windows Explorer window and navigate to the folder that contains "Premiere.exe" - (C:\Program Files\Adobe\Adobe Premiere Pro CS4\Adobe Premiere Pro.exe)
3. Arrange the windows side by side.
4. Right-click on "Premiere.exe" and drag to the first explorer window, targeting between the files so as to avoid any specific file.
5. Release the right-hand mouse button.
6. Select "create shortcut here" from the pop-up menu.

P.S. Make sure to rename the “Adobe Premiere Pro” shortcut to “Premiere” in the folder you are copying the shortcut to.

Hopefully after you have performed the shortcut fixes to the that contains "dynamiclinkmanager.exe" you will have a working exporter. Please note this does not fix the amount of time it takes for Premiere to load your files. That unfortunately still sucks as it seems Adobe made the export process actually slower as it loads everything into memory!

Hope this was helpful to someone :)

http://www.adobeforums.com/webx/.59b6d73a


83 comments:

Radical Rob said...

Holy crap it worked!

Wow what a stupid little thing eh? It almost doesn't make sense haha.

THANKS!

Randy said...

NOISY THANKS FOR THE VERY HELPUL FIX.

My upgrade from CS3 to CS4 leaves me beyond-amazed that Adobe released the package with this dummy-goof in the export interface. Where's the QC? Where's the user-testing? Do I have to keep CS3 on my machine forever, or just until CS5?

This is an exceptionally disagreeable situation. Thanks very much for this really helpful fix.

Now, if I can just find a workaround for the Adobe10b.ocx issue that manifested this morning, my day can move forward without unplanned drama.

Perhaps it's "Adobe Drama" Day.

Brad said...

Thanks for this mate. Your a life saver. I hadn't even installed CS3 but I had installed CS2 after my CS4 install and it seemed to have the same effect.

Either way, this solution worked and I'm very thankful :)

Cheers

k. said...

I can't believe it.
Encoding works now.
You are my hero!
Thanks a lot for this post!

Rich said...

No luck on my side. My install was a fresh CS4 Premier Pro.

What are we trying to accomplish here? Should the dynamiclink folder have a premier.exe or a shortcut? Which shortcut do we run the Premier Pro from?

Anonymous said...

Thanks, I had been busting my brain over this problem on just one machine out of 4--and the others worked fine--and even after wiping out all traces of CS3 and reinstalling CS4 (following other mistaken posts), had just about given up. THis worked like a charm--thanks.

John Haviland

Anonymous said...

I'm using Vista 64 and there is no dynamiclink folder or a file that came up in search called dynamiclinkmanager.exe. Didn't install CS3 and did a full auto install with the CS4 production premium. Anyone know why I don't have this dynamiclinkmanager file?

Thanks

Anonymous said...

For Windows Vista 64, go to: program files (x86) -> Common Files -> Adobe -> dynamic link.

Anonymous said...

I have to say that you're my savior, finishing the project at 1 am and having to deliver at 10 am, plus finding this issue is not good for the nerves!! Everything’s ok now…
Well to make and record the DVD…

Anonymous said...

I have to give you a big thank you. It worked for me on xp 64 and thanks again.

Anonymous said...

After stressing and nearly throwing my pc out of the window you helped me solved my nightmare.

So a big, big thank you.
My saviour. :)

Erik said...

Hi! I have a Mac, with no previous installment of CS3. I do have the same problem with Media Encoder CS4. Now what..?

Erik said...

I had this problem using Premiere Pro CS4 on a MAC. The solution was as follows:

I uninstalled the Red Giant MAGIC BULLET PLUGIN. Go to their website to see how to manually delete the files. After I totally cleaned the system from all Magic traces, everything was back to normal. Media Encoder works again!

So be careful with third party plugins!

Anonymous said...

Thank you so much. I was about to uninstall and had to content of using premiere pro 2 instead as it'd been awhile that no solution was available.
Stumbling on your blog was a great help and it's encoding fine.
Nice share! It's a great help.

realgate

olawale said...

I appreciate all the great comments. I moved the magic bullet looks folder to the applications/AE CS4 files but also left a copy in the media encoder folder. I restarted Premiere Pro and the encoder worked.

Anonymous said...

IT WORKED IT WORKED IT WORKED

Thank you so very much, this was driving me crazy.

I have a follow up question that must be related. When I have to open a file in premiere I always have to open premiere first and then open the file from there. It won't let me open the file directly as it doesn't recognize that it should open it with premiere (already tried with 'open with' and selecting the executable file but it doesn't add it to the windows list). Should I be linking to this new shortcut, or to the dynamilinck executable file.

Thanks again,

V

Luisa said...

HI!

I'm a brazilian woman in panic! Why? My Premiere don't like me! So he decided not export my works....

Well! I only have to thank you...So..... THANK YOU! hihihihihi


Kisses

Natmax said...

Frankie and all Premiere Users
SOLUTION TO SPEED UP PREMIERE RENDER

I found a solution to Slow Loading to renders using Mdia Encode.

When you go to export your movie, look all the way to the right for a little Adobe style popup menu icon all by its self.

Click on menu and turn off(unclick ) "export meta data"

Export Loading time (after you oen eda encoder) will be only a few seconds instead of......minutes or 1/2 hour for me.

ndread said...

EFFING GENIUS!
TOTALLY WORKED

Anonymous said...

THANK YOU! you just made me look like a badass for fixing my girlfriends project!

Jenny said...

i really need some help here, i tried doing what you said but that didn't fix my problem.

everytime i try to export my project i get an error:0 messege saying license for this product has stopped working.

which doesn't make sense, bcause i can still launch and use the program, but that comes up when i tried to export something.

what can i do?

Neil said...

thank you!

Martin said...

Thanks. It seems that Adobe took the forum thread away...

ndread said...

the next time i opened cs4 i didn't work, i tried doing it again and reinstalling it and nothing i hate exporting with encoder, i went back to installing cs3

Anonymous said...

Thanks a lot. You just made my day.

Anonymous said...

It's quite possible I love you. Cheers for that.

jbinfoman said...

Yeah worked for me but I had issues getting the shortcut to just be in that folder in Vista. What I did was create the shortcut to the desktop and then copied it to the dynmaiclink folder. Worked!

Thanks for your very helpful post!

Inliner said...

Hey!!! It works!!! You saved me! Thanks!

Anonymous said...

Thank you, I don't know how you figured it out, and dont really care but thank you.

Matija said...

it didn't work for me. i can't create a shortcut in that folder.

i am using windows 7. please help!!!

Anonymous said...

Thank you Frankie! God bless!

anas said...

hi, can u help me plz ?

the steps was very clear

but it cannot create a shortcut ??

why?

plz any body help me

Sean said...

If the above fix isn't working for you, it may be due to the fact that the file you're making a shortcut for is called something like "Adobe Premiere Pro.exe" rather than simply "Premiere.exe".

Change the name of the shortcut in your dynamiclink folder to "Premiere.exe", and it should work. If not, try simply "Premiere" without the ".exe". After an hour of ridiculous trial and error, this is what ultimately fixed the problem for me. :)

I hope this helps!!!

Anonymous said...

fk yea! you're my personal jesus oi

Jordan Ewert said...

I cannot access the file from the link you provided because Adobe is migrating their forums due to not being able to download attachments anymore... any ideas? Thanks

Jonathan Tercero said...

Thanks for all your suggestions. After Googling for about 4 hours and reading up any any and all solutions to the same error that all of you were having, i stumbled upon a post that suggested hiding one layer at a time and trying to export the file. After hiding the top layer which I was using exclusively for Text Slides, it exported perfectly. turns out it was the very first text slide (my introduction) that was screwing it up. nothing fancy in the slide. just had a basic dissolve effect and the clip was only 2 seconds long. amazing how that one file cost me over 4 hours of research! I suppose that somehow the file was corrupt.

I just deleted the text slide, recreated the text slide, dropped the new text slide in, and it worked perfectly!

Mr.Q said...

HOLY MACAREL!!!! I dunno how you figured this out, but I <3 you bro!
You saved me a whole lotta time !
Add me on facebook! haha quarff@hotmail.com

Anonymous said...

During 1 week of problems with adobe media encoder. finally I can move on with my project.

GOD has guided me to find you to be a helper for me, thank you so much...

A. Kawilarang

Gutaum said...

Big thank´s.

KoPanda said...

Hey Bro, you save my life! Thank you so much!

Anonymous said...

hey thanks a lot man....
i was literally fucked because of this stupid idiotic problem..

Pablo said...

Hi!

I have "Premiere.exe" shortcut in (C:\Program Files\Common Files\Adobe\dynamiclink)which was made from "Adobe Premiere Pro.exe"

but it doesn't still worked :((( Anybody can help me?

[Asus, Windows Vista, CS4, 4GB RAM]

Cheers!

Christopher said...

I tried to "create a short cut here" but a pop up says "windows cant create a short cut here. Do you want the shortcut be placed on the desktop instead?"


How can I get around this?

Thanks

Chris

Troy said...

I just had the same problem with windows saying I couldn't create a short cut. I pasted it to the desktop instead and then dragged it into the dynamiclinkmanager folder. It asked for administrative permission to copy to the folder. I clicked yes and voila! I then changed the name to just Premiere (no shortcut at the end) and it wanted permission to do this also. I clicked yes and tried out encoder and just like that my personal hell ended. I have a rush job that needs to be out tomorrow. Thank god for this message board!!!!! It completely saved my butt.

rginns said...

nice one Frankie, this has solved my problem, great!
Shame Adobe can't make software that works straight away though...

rginns said...

Thanks Frankie, this has worked a treat! They can't make it simple can they! It's exporting like a dream now, nice one!

David said...

You are my hero, savior, all of the above. Thanks so much Frankie! Been battling this for over 4 hours - thought I was going crazy.

Anonymous said...

Ooooo. Great. I really work!!.
Many many Thanks :)))

CC said...

Oh Man, thank you very hard.

Anonymous said...

AAAAAHHHHHHH!!! IT WORKS!

I can't believe it! I've tried everything, and something as simple as this works. THANK YOU! THANK YOU! THANK YOU!

Jen said...

I can't believe that fixed it!!
So lame, but I'm so happy now :)
THANKS!!!!

Owain Paciuszko said...

Natmax thank you for your little tip squirreled away in the comments, I've been having a particularly nightmarish day of Adobe Media Encoder related woes and this may have just saved me from a particularly late night in the office.

Thank you so much!

Owain Paciuszko said...

Natmax thank you for your little tip squirreled away in the comments, I've been having a particularly nightmarish day of Adobe Media Encoder related woes and this may have just saved me from a particularly late night in the office.

Thank you so much!

azaotl said...

thanks a lot!!!!!

Anonymous said...

Thanks so much for this - it worked straightaway, just as I was wondering what on earth to do!

1 said...

Thanks, but i am facing the problem that "loading project; this may take few minutes"

and i wait up hour and hours please provide a good solution for it

and the status is waiting still when i pressed start queue

Regards
Salman

Anonymous said...

Thank you for this!

Anonymous said...

Is that all there is to it?
Thanks so much. I was ready to throw my brand new computer out the window! :)
The original person who found the fix should be working for Adobe.

Anonymous said...

Nice... thx for that ..!!

Ricardo said...

Thank you a lot my friend, your tutorial post saved a week's long project!
May you be blessed!! ;)

Anonymous said...

Thank you so much man, i've been search for a long time a way to fix this, and this is the only that work! Thank you again!!

JE said...

This is just amazing! A simple solution to hours of tearing out hair and biting nails.

Thanks a bunch, Genius!

rs said...

If your Media Encoder CS4 still doesn't work, try this (worked with me):
- downgrade QuickTime to v.7.5.5 or older;
- uninstall other conflictive media apps (Real Player and other).

Good luck.

kayode said...

i did what Troy did yet My Media Encoder CS4 still can't work.. help me plsease

kayode said...

these are message:
Problem Event Name:APPCRASH
Application Name:Adobe Media Encoder.exe
Application Version:4.0.0.0
Application Timestamp:48b3250d
Fault Module Name:WatchFolder.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp:48b32139
Exception Code:c0000005
Exception Offset:00008a83
OS Version:6.1.7600.2.0.0.256.1
Locale ID:1033
Additional Information 1:0a9e
Additional Information 2:0a9e372d3b4ad19135b953a78882e789
Additional Information 3:0a9e
Additional Information 4:0a9e372d3b4ad19135b953a78882e789

Anonymous said...

woooooooooooooooooooooohhhhhhhhhhhhhhh!!!!!!!!!!!!!!!!
thnx a ton!!!! you made my day/ week/ month/ year!!!!!!!!!!!!!!

liline said...

exactly! holy crap!
tx tx tx tx so much!!!
u make my work done smoothly!

huh! i just dont understand why adobe doesnt want to make this shit automatically there when we install premiere.

tx lot man!

Flv Player said...

Thank you so much.... an informative read. But now one of the important things to remember about Adobe Media Encoder CS5 is that it's professional-grade software. It's not the most user friendly software on the market (though it's surprisingly easy to use regardless), and it will require at least some working knowledge of media codecs and editing.

Anonymous said...

I owe you a beer when you come to Greece! You just saved my work and my health!!

Anonymous said...

and what about mac?? :S

Anonymous said...

This so untrue :)

I don't understand how you figure this.

THANKS!!!

Gloria said...

Me love you long time!!!!! Thanks for the info. I can't believe this is what was wrong!

Anonymous said...

thank you so much! this has been absolutely very helpful.

Jeromie Devera said...

Does this work with the "Unknown error" also?

liew ho said...

Hi,I'am using Adobe Premiere Pro CS4 and Adobe Media Encoder Pro CS4 being installed by me. I'am currently facing some problem during doing my export.
When i click on "export", an error message pop out stating i need to download latest version of Adobe Media Encoder.

Anonymous said...

Please someone help me! Adobe media encoder throws up "Unknown error"

Anonymous said...

you're a genius! thanks very much!

YN said...

thank you so much!!! u my hero!!!

Anonymous said...

Thanks Man!

Jon Christie said...

I've been searching/troubleshooting for days, none of the firewall, new shortcuts in folder, antivirus, you name it I tried it even wiped my system which seemed to work at first..

What did it for me in the end was I had Dxtory (a software recorder, for recording gameplay) running on startup, and somehow it interfered with only Premiere projects in Media Encoder, I could still import AE projects go figure.

Check all the programs you have running or use sometimes, if they have some sort of hook into other programs/deal with video/codecs this could be your problem too!

Thanks to everyone trying to solve this problem!

-JonOfAllGames

Arnaud Vanderland said...

Holy moly pankakes of 'murica, IT WORKED!!!!!!!!!!!!!

Thanks a lot, I'm an amateur film maker and I don't know how much time i have passed trying to solve this problem... you have my enternal thanks!

You maked my day said...

wow this worked also to premier pro CS6, so thx men. You realy helped me out. Tums up!!

(ps: sry for my bad English)

jaydee72 said...

WOW! Great! This works indeed! Frankie Loscavio, you are my hero!

...but, HOW STUPID IS THIS??? What about Quality Assurance from Adobe? The Fix was initially for Version CS3/4 - in my case it worked for the latest Adobe CC (had CS5 installed previously) is Adobe sleeping? Does nobody inform them? i really don't get it.

anyway, it saved my live, too! Thank you a lot!!! :-)))

PS: I will now send a note to Bug-Tracking@Adobe. This Bug is a Pain-in-the-ass and needs so little to fix it. Unbeliveable...